NubiuxNubiux
Back to home

Contact Nubiux

Questions before ordering, a migration to plan or something not working? Write to the right inbox and a real person answers — usually in under 15 minutes.

Nubi, the Nubiux capybara mascot, hugging a server

How to reach us

Sales & pre-purchase

Plan comparisons, custom resources, free migrations and invoicing questions.

sales@nubiux.com

Technical support

Existing accounts: cPanel, email, SSL, backups, performance or downtime.

support@nubiux.com

Legal & privacy

Terms, data protection requests, abuse reports and refund claims.

legal@nubiux.com

Response times

  • Support monitoring: 24 hours a day, every day of the year.
  • Average first reply: under 15 minutes; complex cases within a few hours.
  • Sales enquiries: answered within one business day at the latest.

Looking for a quick answer?

Most questions about plans, migrations, SSL and billing are already answered in our FAQ.

Read the FAQ